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Group Sales Manager

Hotel Boulderado is seeking a qualified candidate to fill the position as Group Sales Manager. Market Segments will be aligned with selected candidates experience. If you are motivated by a good challenge and enjoy being compensated for your efforts, this is a great position to consider. We pay a fair base salary. Every booking earns commission on guestrooms, food, beverage, space and ancillary charges. Commissions are paid on a monthly basis and there is NO cap to commission earnings. Additionally, a quarterly bonus is earned if budgeted revenues are met. A successful person easily will earn $65,000 annually, but with a focused effort can earn $80,000+.

Job Description:
Group Sales Manager is responsible for the development of the group market segment, Individual Business Travel and solicitation of new group clients and accounts. The successful candidate will strive to maximize revenue and promote positive relationships and effectively negotiate guestroom and meeting room space rentals as well as food & beverage and ancillary services.

Duties & Responsibilities:
  • Establish and maintain a positive, professional relationship with clients through effective, timely, and reliable communication.
  • Achieve personal sales activity quotas, booking and consumption goals while adhering to established revenue management strategies
  • Develop and maintain favorable working relationships and open communication with all departments in the hotel
  • Develop profitable sales through proactive sales calls, and maintain active sales contact on all assigned accounts and within assigned market segments or territories
  • Build relationships with existing clients and rebook them for future events
  • Develop and execute quarterly targeted action plans
  • Communicate all pertinent information on upcoming group needs, VIP clients, and meeting functions to departmental staff
  • Maintain knowledge of industry and trends in market, particularly amongst competitive set and like properties
  • Maintain regular attendance and is consistently on time
  • Attend weekly meetings including sales and BEO
  • Maintain high standards of personal appearance and grooming, which include compliance with the property dress code
  • Maintain accurate, legible records and files to provide account history
  • Review and analyze weekly and monthly STR reports
 
Requirements:
  • Previous Hotel Sales Experience is Required
  • Previous professional sales training is Preferred
  • Previous Sales Experience in a Management role within the hospitality industry is preferred
  • Independent, Boutique Hotel Experience Preferred
  • Local market experience preferred
  • Works well independently and as part of a team
  • The ability to work with little or no supervision is required
  • Must be a self-starter, have a positive attitude, be forward thinking and team oriented
  • Passion for sales, identifying the decision makes and closing business
  • Results oriented, competitive and works well under pressure

Submit resume and cover letter to Director of Sales Michele Rittgers at mrittgers@boulderado.com to be considered.
 
 

catering sales manager

Position Overview:
Catering Sales Manager is responsible for the development of meetings & events business not associated with group blocks. The position is aligned with a group sales manager and will detail all meeting & events business sold by the group sales manager. Position will sell food, beverage, meeting room rental and ancillary items. The catering sales manager will strive to maximize revenue and promote positive relationships between departments and will foster client relationships.

Duties & Responsibilities:
  • Position will sell Meetings & Events and services on property as well as off-site catering to organizations and individuals
  • Establish and maintain a positive, professional relationship with clients through effective, timely, and reliable communication
  • Achieve personal sales activity quotas, booking and consumption goals while adhering to established revenue management strategies
  • Develop and maintain favorable working relationships and open communication with all departments in the hotel
  • Supervises functions in progress
  • Handles incoming inquiries and books premium business
  • Prepares banquet event orders, clearly and detailed after conclusion of interview and booking with client
  • Gathers as much information as possible so each function can proceed smoothly
  • Attends catering, sales, and food and beverage meetings as scheduled
  • Assists the Director of Sales in reviewing the function book and conducts evaluation of releasing or finalizing functions
  • Possesses knowledge of competition and what other companies offer their clientele.
  • Possesses knowledge of property policies and current pricing
  • Performs special projects and assignments in relationship to catering needs
  • Build relationships with existing clients and rebook them for future events
  • Develop and execute quarterly targeted action plans
  • Communicate all pertinent information on upcoming meetings & events
  • Through utilization of the CMS, keep files up to date through trace system allowing for accurate history of accounts
  • Books all private dining opportunities based on booking guidelines
 
Requirements:
  • Previous Catering experience at a comparable hotel or banquet facility
  • Previous Catering Management role within the hospitality industry is preferred
  • Local market experience preferred
  • Works well independently and on a team
  • Must be reliable, long hours are required
  • Maintain high standards of personal appearance and grooming, which include compliance with the property dress code
  • The ability to work with little or no supervision is required
  • Must be a self-starter, have a positive attitude, be forward thinking and team oriented
  • Detailed, organized and thorough 
  • Results oriented, competitive and works well under pressure.

Submit resume and cover letter to Director of Sales Michele Rittgers at mrittgers@boulderado.com to be considered.

Reservationist

As a Reservationist at Hotel Boulderado, you will be responsible for making and modifying guest reservations. A Reservationist must exude stand out customer service to establish a good relationship with commercial clients and transient guests.
 
Starting pay is $13.00 an hour, with additional earning opportunities listed below.

Duties and Responsibilities
  • Acquire a complete understanding of the history, room types, and amenities of Hotel Boulderado
  • Process all reservation inquiries in a timely and efficient manner
  • Communicate via phone and email for all reservation needs
  • Perform as a reservationist to all test call expectations
  • Process travel agent commissions and respond to travel agent commissions inquiries
  • Maintain and process waitlist reservations
  • Review No Shows and Cancellations daily, follow up with guests as needed, charge accordingly
  • Review upcoming reservations for accuracy
  • Audit and modify bookings from 3rd party channels
  • Manage and process credit card authorization forms
  • Assist sales/banquets team with event and group reservations
  • Keep company file cards updated
  • File and maintain all paperwork related to reservations from fax and email
  • Other projects as assigned
 
Education & Experience
  • High School Diploma or equivalent required.
  • 2 years progressive experience in a hotel or related field preferred.
  • Previous Independent Boutique Hotel experience preferred.
  • Must be proficient using with Microsoft Office.
  • Knowledge of Visual One PMS and TravelClick/iHotelier preferred.
 
Benefits for Full-Time Employees Working at Hotel Boulderado (32 hours or more)
  • Monthly bonuses based on production
  • Holiday pay at time and a half
  • EcoPass
  • Vacation pay- one week after a full year, two weeks after two full years
  • Dental, Medical, Vision after 60 days
  • Advancement opportunities based on performance

Submit resume to Reservations Manager Brittany Janssen at bjanssen@boulderado.com to be considered.

 
GUEST SERVICES AGENT 

A Hotel Boulderado Guest Service Agent serves as the face of the hotel, operating from the front desk.  You'll be expected to multi-task and display organizational skills with exceptional customer service.  Hospitality/customer service experience is preferred.
                                                                                                                                   
Starting pay is $11.50 an hour, with additional earning opportunities (monthly bonuses, internal incentives, holiday and vacation pay). Full time employees are offered a free RTD bus pass, medical, dental and vision insurance after 60 days, and a simple IRA after one year of employment.

Duties & Responsibilities
  • Checking in and checking out hotel guests
  • Meet guest requests and needs
  • Prepare folios and billing statements for departing guests
  • Addressing VIP Guests and VIP group arrivals.
  • Answers incoming phone calls
  • Make new or modify existing hotel room reservations
  • Promote guest surveys and reviews through TripAdvisor and other guest satisfaction comment outlets, research issues and reply accordingly
  • Coordinate all package arrivals and added enhancements to individual reservations
  • Have the ability to recommend hikes, restaurants, activities, live music within Boulder
  • Other projects as assigned
 
Please submit a cover letter and resume to Operations Manager Camille Burner at cburner@boulderado.com to be considered.

Food & Beverage

Corner Bar & Spruce Farm & Fish:
  • Hosts
  • Servers
  • Back waiters
  • Prep Cook
  • AM Line cooks
  • AM & PM Room Service
  • Dishwashers
Email jedwards@boulderado.com to be considered.

License No. 1:
  • Door person
  • Bar backs
  • PM cocktail servers
Email jedwards@boulderado.com to be considered.

Banquets Department:
  • Banquet Server
  • Banquet Bartender
  • Banquet Set-up
Email bmilnick@boulderado.com to be considered.

Housekeeping

  • No experience required
  • Full or part-time
  • Free RTD bus pass
  • Morning or afternoon shifts available
Email lostandfound@boulderado.com to be considered.
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